Zakia
89 posts published
AI Agents : A Decade Away from Being Operational, Says Andrej Karpathy
Andrej Karpathy, co-founder of OpenAI and one of the most respected voices in artificial intelligence, has thrown cold water on the industry's enthusiasm about AI agents. His prediction ? Fully operational AI agents are at least a decade away from reality.
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Oracle's AI Supercluster : 50,000 AMD MI450 GPUs to Transform the Industry
Oracle plans to deploy 50,000 AMD Instinct MI450 GPUs for its artificial intelligence supercluster by 2026, making it one of the most ambitious infrastructure projects in the cloud computing industry.
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How Google's $15 Billion AI Data Center Will Transform India's Tech Landscape
Google has announced a record-breaking investment of $15 billion in an AI data center in India. This investment is the largest commitment made by a US tech giant to the country's digital infrastructure.
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Build and Deploy AI Agents with Salesforce's New Agentforce 360
Salesforce has introduced its new platform, Agentforce 360, which allows businesses to create and implement AI agents. This announcement was made during the Dreamforce 2024 conference, where Salesforce showcased its latest innovations.
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Klarna CEO Warns : The World Isn't Prepared for the AI Job Shock
Klarna CEO Warns the World Is Unprepared for the Coming AI Job Shock and he's raising concerns more urgently than many of his peers in the tech industry.
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AI Mode's Global Expansion : New Languages and Locations
AI Mode is now available in more languages and locations around the world, marking a significant milestone in how you interact with search engines.
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ChatGPT Stuns the World with New Applications and SDK from OpenAI
OpenAI has just made a significant announcement in the AI world. The company has introduced a new set of applications that work directly within ChatGPT, along with a powerful Software Development Kit (SDK) that allows developers worldwide to create their own integrated apps.
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How Oracle AI Agents are Transforming Marketing, Sales, and Service
Oracle AI Agents Help Marketing, Sales, and Service Leaders Unlock New Revenue Opportunities by fundamentally changing how businesses interact with customers and manage internal operations.
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How to Boost Your Business with a Customer Experience Management Platform
Modern businesses face an unprecedented challenge : meeting rising customer expectations while standing out in increasingly competitive markets.
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Consumer Retention Strategies : The Ultimate Guide for 2025
The business landscape of 2025 requires a fundamental shift in how companies approach customer relationships. Consumer retention strategy has become the key to sustainable growth, replacing the traditional focus on constantly acquiring new customers.
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How Excellent Customer Service Boosts Customer Loyalty
Excellent customer service is the gold standard of customer interactions, going beyond basic problem-solving to create meaningful, personalized experiences that leave customers feeling valued and understood.
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How to Elevate Your Customer Care Experience in Just 5 Steps
Customer care experience is the most important part of every meaningful interaction between your business and its customers.
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OpenAI CEO Predicts AI Will First Replace Customer Service
The world of work is going through a major change as AI technologies become more advanced and start being used in operations. Sam Altman recently made headlines with his bold prediction that AI will first replace customer service jobs, debate about the future of work with AI across industries.
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Customer Feedback : How to Turn Complaints into Cash
Customer feedback is one of your most valuable business assets, yet many companies treat customer complaints as unwelcome interruptions instead of opportunities. The truth is, every complaint contains information that can directly impact your profits when handled strategically.
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Enhancing the Customer Experience Journey : A Comprehensive Guide
Customer experience (CX) refers to the entire journey of interactions between you and your customers. It includes every point of contact they have with your company, products, services, and employees.
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Sam Altman and the AI Talent War: How Pay Offers Are Changing the Game
The battle for AI talent has reached unprecedented levels, with tech giants engaging in a high-stakes bidding war that's reshaping the industry's compensation landscape. Companies like Meta, Google, and OpenAI are offering staggering compensation packages - some reportedly exceeding $1 billion.
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Customer Service in Accra
Customer service in Accra is a fascinating mix of experiences that reflect the city's vibrant and ever-changing business scene. In Ghana's capital city, you'll find service quality that varies from exceptional to challenging across different establishments.
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Did You Know These CX Metrics Can Boost Your Business ?
To succeed in business, you need to understand how your customers think, feel, and experience when they interact with your brand. CX metrics are valuable tools that help you uncover these important customer insights and turn them into actionable strategies for your business.
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Did You Know Good Customer Service Can Boost Sales ?
Good customer service goes beyond simply meeting customer needs - it's about creating memorable experiences that leave customers feeling valued and satisfied. It includes quick responses, personalized attention, and a genuine commitment to solving customer problems effectively.
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How to Improve Your CSAT Score in Just 5 Easy Steps
Your Customer Satisfaction Score (CSAT) is a crucial indicator of your business's well-being. This metric reflects your customers' immediate reactions after engaging with your product, service, or support team.
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Did AI Marketing Automation Just Take a Massive Step Forward ?
AI marketing automation has changed the game for digital marketing, completely transforming how businesses connect with their audiences. By combining artificial intelligence with automated marketing processes, a new era of campaign execution and customer engagement has emerged.
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10 Surprising Ways AI Chatbots Online Can Boost Your Business
AI chatbots are changing the way businesses communicate with their customers. These smart software programs use advanced artificial intelligence and natural language processing to mimic human conversations on websites, mobile apps, and messaging platforms.
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Maximizing Client Experience Management : The Ultimate Guide
In competitive business landscape, delivering client experiences has become a critical differentiator between thriving companies and those struggling to retain their customer base. CXM represents a strategic approach that shapes every interaction between your organization and its clients.
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How to Boost Customer Loyalty : Proven Retention Strategies
Customer retention is essential for sustainable business growth. The numbers are clear: a 5% increase in customer retention can lead to a profit increase of up to 75%. This shows why businesses should focus on keeping their existing customers happy and engaged.
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Campaign Management Platforms Market is Booming Worldwide | Oracle , HubSpot
The world has changed dramatically with the introduction of advanced campaign management platforms. These platforms have transformed the way businesses engage with their audiences, making them indispensable tools for modern marketers.
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How to Set Up n8n on Your Computer – No Cloud Needed
Want to take control of your workflow automation? n8n might be exactly what you need. This powerful open-source tool lets you connect different applications and services to create automated workflows - all without writing complex code.
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AI Chatbot : The Ultimate Guide
AI chatbots have changed the way we interact with technology. These intelligent conversational agents have evolved from simple rule-based systems to sophisticated digital assistants powered by advanced large language models (LLMs).
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Client Satisfaction Surveys : 5 Tips to Get the Most Insight
Client satisfaction surveys are powerful tools that give businesses direct insight into their customers' experiences, preferences, and pain points. These structured questionnaires help companies measure how well they meet client expectations and identify opportunities for growth.
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Customer Engagement : The Ultimate Guide
Customer engagement in 2025 is a powerful strategy that drives business success through meaningful interactions between brands and their customers. It involves creating lasting connections that turn casual buyers into loyal brand supporters.
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How to Foster Customer Loyalty in a Digital Age
With so many online shopping options and easy access to information, consumers now have more choices than ever when it comes to brands. This makes it important for businesses to go beyond just making sales and instead focus on building long-lasting relationships with their customers.
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